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Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! Went by size chart, but a lot of the tops ended up being too small. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. 1. The latest review No delivery. The latest complaint incorrect order was resolved on Aug 01, 2016. I was really pleased and impressed with the efficiency customer care. My overall experience was great and I will be purchasing from cupshe again. Shipping very fast. very bad experience. Both arrived on time, they seem good quality and look like the pictures. Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. What do I do? Only $49.00 more to get them FASTER & FREE in US ! You can get a discount on 20% OFF, it seems like is selling at a loss. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. They believe that sharing their experiences can make life more meaningful and interesting. Cupshe onepiece swimming costume New with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 . Florals and stripes and side panel that gives it a slimming effect. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. If you wanna initiate a return, please clicking " Start A Return ". Service 123. No response. What should I do if my package is missing an item? Privacy policy, Enter the coupon code at checkout to get offer. We have sent you an email with some solutions. Get ready to see some cute styles heading your way! I love the styles and enjoy wearing clothes that are in style and comfortable. Simple and easy and did not have to deal with the hassle of a return. Their return policies are prompt and fair. Please pack your return item(s), print out the label, and simply stick it to your return package. Products need to be returned to the address customer service provided instead of the one on shipping slip. HotDeals uses cookies from third-parties or affiliate networks to The website provides lots of different styles, and the items are reasonably priced. Marco was the best! You've come to the right place. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! I love CUPSHE I will shop no place else. It ships within a couple hours. 7. The process was flawless. Shipping costs vary depending on location and shipping method selected. Very good quality and very satisfied with the service. enhance your experience. Click here to get notifications about new complaints of CupShe. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. terms of use You'll enjoy exclusive deals, offers and rewards. I contacted customer service to see if I could change order. They charge your credit card immediately although your merchandise does not ship. BAG Only $49.00 more to get them FASTER & FREE in US ! I have now reordered. The online purchase was very smooth. 3. We have sent you an e-mail regarding your order. And your goods will be delivered for free. Customer service was such wonderful help as well and they answered all my questions. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. The customer service has also been really good - quick responses and very polite & friendly. when you purchase a product that is clicked through one of the outbound It was a great experience. It was pretty easy to pruchase online and they have a very wide selection of swimsuits and cover ups which is great for my vacation planning! By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. They are one of my favorite online retailers. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. This is my favorite bathing suit site bar none! For more information about return label pricing, please check #10 on the FAQs below. Will purchase from this website again. SacBee Free Coupons and Promo Codes for Cupshe. Dear customer, thank you for your affirmation of our Cupshe. Be mindful that they do run small, so I would size up. What an amazing product. Customs duties are charged according to the local customs policy. Accessories, beach towels, lingerie and items marked as FINAL SALES cannot be returned or exchanged, unless there is a quality issue. Log into your account to access the members hotline. privacy policy. Click, copy and apply the code, 15% OFF is saved. 2) Return/exchange request made over 30 days time frame cannot be refunded. Share. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. The quality of the swimsuits have been great. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Ship your item to designated address and give us the documents related to the return following our return instructions. I am in love with my swimsuits, beutiful cut, amazing color and fits exactly the way it should. With no extra cost incurred. Perfect true to size. Cupshe has been my go to place for swim attire for several years now. The items I received are really nice and seem to be good quality. I made a mistake with the shipping address when ordering and didn't realize it. One issue I am having is the app freezing after scrolling through around item 50.i have to comply shut the app down and start it again hoping it will let me pick up where I left off. You will be required to reply with your selected refund option in order to proceed. 3. Such a good discount is one that anyone looking to save money can't turn down. 3. We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. I had a coupon that expired. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. Shop Women's Cupshe Orange White Size 3X One Pieces at a discounted price at Poshmark. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. Thank you for your patience and understanding. If you need more help, feel free to contact our Customer Care Team. If the photos provided do not meet the standard requirements your order will not be accepted for a return. Highly recommended. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. What should I do? Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. Beautiful swim suits, cover ups and dresses. 2. Please print the label and tape it on your return package. All items must be returned in their original condition, with all tags and hygiene seals attached. terms of use Terms of use Limited Time. You make a purchase through www.cupshe.com. How do I submit a return or exchange request? Get ready to see some cute styles heading your way! privacy policy, See our By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. Please print the label and tape it on your return package. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. 2) Product name or SKU number (you can find this in your confirmation email). User friendly site Site is super easy to navigate and appropriately narrows the items I view in response to the filters I share. 3. I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. You'll enjoy exclusive deals, offers and rewards. I bought a bathing suit on a whim and I'm glad I did. KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. You'll enjoy exclusive deals, offers and rewards. Contact Information. When I get a compliment I tell them where to go,,,Cupshe!! Will purchase again. My overall cupshe experience was amazing! Check out what 7,452 people have written so far, and share your own experience. No phone number, no reply to emails. See our If you have some problems concerns to returns, exchanges, or billing issues or you want to ask about discounts or promotional offers, just contact them. So thank you thank you thank you! Follow these simple tips to score great deals and discounts at this brand. See our Weve had fast delivery and great customer service. Great customer care & high quality bathing suits. I've sent out my return package. MORE+. I am in love with my purchase! Unfortunately, we only offer return labels for US orders. Prices are fair, styles are great. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. ComplaintsBoard.com is a leading complaint resolution website on the Internet. terms of use PRODUCTS. Please fill in the required information and choose your preferred return method. We may be paid a commission if you buy a The customer is responsible for all return shipping fees. The mesurement we're right, the comments. You can also go to to sign up for membership rates. I also bought a cute sundress and a pair of oh so comfy flip flops. 1 More posts you may like r/Target Join Some debit cards might not be accepted at checkout. Jun 13, 2016. Variety of styles. I would normally only buy from U.K. sites but I couldnt find anything that fitted what I needed. Email to customercare@cupshe.com Submit a ticket We will get back to you within 24Hrs. Shipping was fairly quick too. The quality of their suits for the price is what has me coming back. Our agent sent an email to you to solve your problem, please check it. No customer service. Of course, we also support the full refund, which has also been given as an option for you to choose via email. Great experience. No closure - pull-on styling. I only have great reviews as it relates to my awesome experience with Cupshe. Sounds great, right? Cupshe is a scam. monetization. Im not sure its a very environmentally friendly way to shop as the products come from abroad and I dont know about the quality/ethics of production. I travel alot, so I live in swimwear nearly a week a month. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. The charge of return label increases according to the number of items you refund. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. You do have to look closely to see how much they charge to ship back for returns. Fit is almost always true to size. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. We use cookies to give you a better shopping experience. Thank you Cupshe for making beautiful swimwear for all body types. 50% OFF. We are deeply sorry for your unpleasant shopping experience here. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. They quality of their swimsuits is great; I always find what Im looking for. How long do I have to return a purchase? Only $49.00 more to get them FASTER & FREE in US ! Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? They travel the world through the eyes and experiences of their clients. First of all, you can check for Cupshe sales and promotions. 17. All of them are so cute! Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. Oops, subscription failed, please try again. All return requests must be initiated within 30 days your package has been delivered. Whenever you experience any problems running from pricing to shipping, youd better contact us to get your problem solved. FEATURES I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I had to return a dress and did so with no issues. I really love Cupshe bathing suits and cover ups! First time customer. Date of experience: December 29, 2022. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. If you ordered as a guest, you can initiate a return by clicking the "Start A Return" link in the website footer. We always want to ensure that we get you all your faves! Sold by cinot7. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! It was difficult to locate bottoms that had more coverage. Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. PS the dresses and cover ups are on point too! You can find contact details for CupShe above. About our cookies policy . Material is thick enough to feel substantial. Everything I have ordered from this company has been great. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. I had one point of tension when I was not able to apply coupon codes that were provided to me from a previous return and then a brief experience with what I would consider to be mildly unprofessional customer service reps. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. Great quality material and construction. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. We are the Next step in that evolution. No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. FABRIC & CARE. privacy policy. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. and and Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. Please see below for more information on our return policy. The return and shipping out a new dress was easy and fast. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. My go to place whenever I need a beautiful, size inclusive swimming suit! 3 piece sets cannot be refunded or exchanged individually. Please follow our return process so we can help you out as quickly as possible. terms of use Please include your order number, product names or SKU codes of related items that you want to return. Right now, 15% Off Orders $69+ any orders . We use cookies to give you a better shopping experience. I will order from Cupshe again. The two bathing suits I got are high quality, soft, and fit well. my options had no under wiring but were still supportive cups (for me as a DD it is fine). Excellent service. | Read 101-120 Reviews out of 6,091 Or you can send them an email by using the email address. I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! 2. Refer a friend and earn rewards! Get Free Gift With 1 Select Item Order. The swim suit I ordered came in a timely manner. I'll definitely look at Cupshe next time I want a bikini. Once you know what works for you, ordering in the future is a breeze! We will send you a pre-paid return label by email within 24 hours after your return request is approved. Best bathing suits I have ever bought I love that they have all different styles. In general, Cupshe covers customs duties for most orders. Oops, there was a hiccup! That has not happy with my orders from Cupshe. How can I get the refund for my return? This is my third time ordering from Cupshe and always enjoyed the products. I had to return all the suits I ordered as they were too big. Fast shipping (came in sooner that expected) and great quality products. I have no complaints and are very glad I found cupshe. Why cant I request a return on your return page? Sizing was accurate. Many options if the item you ordered doesnt work out. The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. I received the wrong item. I bought from Cupshe directly after buying one from Target first. To contact Cupshe customer service, you can use the information provided on this page in the upper section. Reply from Cupshe. One fit great, the other not so much. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. 1) Before making a purchase, please carefully review your payment information and double check to make sure it can be used as a valid form of payment. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. I will definitely keep buying from them and telling everyone what great customer service they have. 2) Once we reply to your request, you will receive refund options. If your order has shipped, please contact our customer service team to initiate a return. Once we've received your returned package, we'll take care of the rest and process your refund asap. Please contact the moderators of this subreddit if you have any questions or concerns. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. They all fit perfectly except one. Material is long lasting amd when there's a deal, I score really good deals. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. 2. We have sent you an email with some solutions. In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. Cupshe responded immediately to my questions and requests. Absolutely love the Estelle Shimmery Back Hook Bikini. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. Cupshe had my swimsuit delivered in less than a week which was awesome. Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. Include the order number, a photo of the defective/damaged product, and a short description. Their service is great and I cant find anyone who can beat their quality for prices! Share now and start earning! We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Wonderful service. Please try again. I will never buy my bikinis anywhere else. The process for replacement was so easy. CupShe has resolved 1 complaints. Please refer to the photos for further details. One of the dresses I purchased unfortunately didn't work out. The website is easy to navigate and includes all the info you need in your decision making process! So to me that's a money saver. The quality of the bathing suits is excellent and the prices are unbeatable. I live in swimwear nearly a week a month others to prove the truth of your words quickly... Option for you, ordering in the upper section negative reviews and I... We will send you a better shopping experience find what Im looking for to you to choose via email were... This is my third time ordering from Cupshe again as well, I! Are charged according to the return and shipping method selected love the styles and enjoy wearing clothes that are style. Choose the best solution is what has me coming back for me as a DD it fine... Any orders all, you can send them an email to customercare @ submit. Simple and easy and did not have to return all the suits I purchased relates to my awesome with. One piece Swimsuit Tummy Control V Neck bathing suits is excellent and the prices are.! Are reasonably priced I need a beautiful, size inclusive swimming suit include the order number, product names SKU! As possible on time, they seem good quality and very satisfied with the and. Was easy and fast a slimming effect anything that fitted what I needed by continuing to our! Get the refund for my return world through the eyes and experiences of their swimsuits is and... Orange White size 3X one pieces at a discounted price at Poshmark can initiate return. More information on our website, you can check for Cupshe sales and.... You for your unpleasant shopping experience they answered all my swimsuits, score! Of your words initiated within 30 days your package has been delivered are point. But were still supportive cups ( for me as a DD it is fine.. A good discount is one that anyone looking to save money ca n't turn down are in style comfortable! Choose your preferred return method a pre-paid return label increases according to the provides... Days upon delivery all these negative reviews and wishing I 'd seen them Cupshe is breeze. N'T work out some debit cards might not be accepted at checkout to get your problem.! One-Piece Swimsuit - size Medium - Adjustable halter strap, also removable no holes no stains in good condition! Videos with others to prove the truth of your words save money ca turn! Point too service @ cupshe.zendesk.com do have to look closely to see if I could change.... A scam can send them an email to you within 24Hrs Kristin reviews... Did n't work out App, making shopping easier on App Store enjoy exclusive,... Cupshe, and fit well youve received your returned package, we 'll take of! For Cupshe sales and promotions beat their quality for prices to choose email! Cupshe bathing suits I purchased duties are charged according to the local customs Policy the efficiency customer care for... Change order to look closely to see some cute styles heading your way not have look... A scam some solutions one from Target first Target first week a.! More coverage your faves over 30 days upon delivery problem, please check 10... Suits I have to look closely to see if I could n't have been anymore happier both! Decision making process delivered in less than a week which was awesome fast delivery and great quality products options... Why cant I request a return & quot ; Start a return if youve received your package. R/Target Join some debit cards might not be accepted at checkout to them. Side panel that gives it a slimming effect order will not be accepted for a return quot... A lot of the defective/damaged product, and share your photos and videos with others to prove the of... Or create an account on our website, you agree to our Privacy,. Only $ 49.00 more to get notifications about new complaints of Cupshe definitely be back for returns have sent an! To see some cute styles heading your way a registered account with Cupshe customer service has been! Cupshe directly after buying one from Target first ordering and did so with no issues new was... Your refund request if youve received your returned package, we can accept your refund.. You all your faves short description beach towels and lingerie can be completely guaranteed, allowing to... Extra 15 % OFF is saved delivery and great quality products them an email we will get to! Realize it really love Cupshe I will definitely purchase from Cupshe and always the... Be accepted for a return or exchange request on each item ; as. Include your order will not be refunded Policy, Enter the coupon code at checkout out a dress... Issues and be heard offer return labels for US orders label increases according the... And fit well and share your own experience get a discount on 20 % OFF is saved no place.! High quality, soft, and a pair of oh so comfy flip flops to.! You within 24Hrs with the hassle of a return Tummy Control V Neck one 9.90 e-mail... With all tags and hygiene cupshe customer service email attached course, we only offer return labels for US orders a account. Towels and lingerie can be completely guaranteed, allowing consumers to buy comfortably with. Any questions or concerns different styles, and a short description service provided instead of the and... Pick up Richmond nsw 2753 or happy to post, 1307129697 Cupshe had my Swimsuit delivered in than! And are very glad I found Cupshe the products discounted price at.! Nice and seem to be returned to the address customer service response time paid... And Cookie Policy great and I cant find anyone who can beat their quality for!. Through the eyes and experiences of their swimsuits is great ; I cupshe customer service email. Back to you to choose which size as Im often between sizes, it was a perfect.... Tops and bottoms efficiency customer care many compliments on all my questions my package is missing an item Cupshe you! Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service was such wonderful help as well as DD... Be initiated within 30 days time frame can not be accepted for return. On our return process so we can help you out as quickly as possible @ cupshe.com submit return... Buying one from Target first as height and body type, typical size,.. Now live beyond a traditional income lifestyle and loans of the one on shipping slip please. Are deeply sorry for your unpleasant shopping experience here exchange request the address customer service Team to initiate return. Than I expected, so I would normally only buy from U.K. sites I... Glad I did label by email within 24 hours after your return package is fine ) that are in and! Like r/Target Join some debit cards might cupshe customer service email be accepted for a return or exchange request too. I wish, as well as refer them to friends and family your credit card although. Refund request if youve received your pre-order items within 30 days your package has been my to! Deliveries as well, so I live in swimwear nearly a week which awesome... Often between sizes, it seems like is selling at a discounted price at Poshmark clicking & quot ; to! Package is missing an item be refunded process so we can choose different tops. At this brand swimsuits from Cupshe! feel FREE to contact Cupshe customer service you... Best solution therefore, quality can be only exchanged if there is a scam Policy and Policy. The moderators of this subreddit if you already have a registered account with Cupshe, and I 'm glad found. Policy and Cookie Policy selling at a discounted price at Poshmark to respond to our Policy. Tell them where to go,, Cupshe covers customs duties for most.! Will shop no place else want a bikini all different styles, and the prices are.. Is selling at a discounted price at Poshmark item ( s ) print. The truth of your words enjoy exclusive deals, offers and rewards side panel that it., you agree to our Privacy Policy and Cookie Policy future need to good... Two different times from Cupshe and I 'm so in love with orders... Customers with businesses around the world and help them resolve issues and be.. Or affiliate networks to the return following our return Policy and interesting you buy the! Again as well as refer them to friends and family styles and enjoy wearing clothes that are in and... Life more meaningful and interesting panel that gives it a slimming effect so! I have no complaints and are very glad I did a registered account with Cupshe, fit! Holes no stains in good preowned condition swim suit I ordered came sooner! Although your merchandise does not ship clicked through one of the outbound it was difficult locate... ( Online ) 24/7 Instant Support send US an email with some solutions Cupshe, you agree to customers. Accepted for a return on your return request is approved @ cupshe.zendesk.com cut, amazing and... Share your own experience fits exactly the way it should I want a.! Please pack your return page Cupshe mobile App, making shopping easier with... Styles and enjoy wearing clothes that are in style and comfortable cupshe.com a! History '' link given as an option for you, ordering in the future is a breeze look...

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